Yes, you need to create an account & log in before making a purchase. Having an account helps you:
Track & cancel your order
See your previous orders
Creating an account takes only a moment and ensures a smoother checkout experience.
No, we consciously avoid a pricing system that gives discounts by making the initial price high and we like to support our farmers with good prices for their products.
During certain times of the year – for example for Mother’s Day - we may discount certain items for a limited time.
We are focused on seasonality and our sourcing team procures excellent but limited quantity of raw produce when flavour is at its peak. If you cannot find a specific item in the webstore it means that the product is sold out and you will need to wait for another season to get it.
Payment must be made using the QR code provided during checkout. We do not work on credit or cash on delivery.
No, we do not store or access your bank information.
We prepare all orders within 24 - 48 hours.
Yes, it can be done within 2 hours of ordering. Please see return and refund policy for detailed information.
No, please see our return and refund policy for detailed information
Yes, please see our shipping policy for detailed information.